Refunds, Privacy and Terms of Use

Refunds

If you happen to change your mind about your purchase, please return the unused goods to us within 14 days upon receipt of the item, and we will offer you a full refund. 

If the item is faulty, damaged or incorrectly described you are entitled to a refund. You must request a refund via email to kirsty.chantrell@hotmail.com, within 14 days. Alternatively you can request a repair or replacement.

Privacy

In Summary : The privacy of our customers is very important to us. Whilst we may use the information you give us online to contact you with regard to Busy Bee Gifts special offers or promotions, we will not share any of your information with any third parties.

Effective from 1st November 2010

The following statement explains our policy regarding the personal information we collect about you.

Statement of Intent

Whenever you provide us with any personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Busy Bee Gifts will act in accordance with current legislation and aim to meet current Internet best practice.

Use and Storage of Your Personal Information

When you supply any personal information to Busy Bee Gifts we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to Busy Bee Gifts will only be used by Busy Bee Gifts. It will never be supplied to anyone outside of without first obtaining your consent, unless we are obliged or required by law to disclose it.

 

We will hold your personal information on our systems for as long as you remain a client. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Access to Your Personal Information

You have the right to request a copy of the personal information that Busy Bee Gifts holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to Busy Bee Gifts FAO Kirsty Chantrell.

Terms of Use

These terms and conditions apply to the use of our website at www.busy-bee-gifts.co.uk

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. if you do not accept these terms and conditions, please do not use this website.

1.0 INTRODUCTION

We reserve the right to change our terms and conditions at any time by updating this posting. You should check to review the current terms and conditions, because they are binding on you.

2.0 ORDERING FROM US

You may place an order with us by ordering via our website. We will send you an order confirmation, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:
(a) if goods are not available;
(b) when we cannot obtain your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

3.0 PRICING, POSTAGE CHARGES

All prices include VAT (where applicable) at the current rates.
Postage charges are applied to each individual product and will vary based upon the item/s ordered. All delivery charges are quoted on the product detail page.

4.0 CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order: please E-mail us at kirsty.chantrell@hotmail.com

4.2 You can return goods you have ordered from us for any reason at any time within 7 working days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.4 Your right to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:-
(a) in the event that the product has been used.
(b) to any products that we have made or customised specifically for you

The provisions of this clause 4.4 do not affect your statutory rights.

Kirsty Chantrell

T/A Busy Bee Gifts

UNIT 1F

Brighouse Road

Brighouse business Village 

Middlesbrough

North Yorkshire 

TS2 1RT

Tel: 07488 715124

5.0 SERVICE ACCESS

5.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

5.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

6.0 VISITOR MATERIAL AND CONDUCT

6.1 Other than personally identifiable information, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

6.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

6.3 You may not misuse the Website (including, without limitation, by hacking).

6.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 6.2 or 6.3.

7.0 LINKS TO AND FROM OTHER WEBSITES

7.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

7.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Busy Bee Gifts logo;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any Busy Bee Gifts trade marks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause 7.2 for breach of these terms and to take any action we deem appropriate.

7.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 7.2.

8.0 DISCLAIMER

8.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

8.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

9.0. LIABILITY

9.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

9.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

9.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

9.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

10.0 GOVERNING LAW AND JURISDICTION

10.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

10.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

11.0 MISCELLANEOUS

11.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

11.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

11.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.