Delivery

 

 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

How long will it take to process an order?

We endeavour to deal with all orders on the same day, in peak times we may need 3-5 days for processing.

When will my order be ready for collection?

You can skip the shipping fees with free local pickup at Busy Bee Gifts, UNIT 1F, Brighouse Business Village, Middlesbrough, TS2 1RT. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are;

Monday - Closed

Tuesday - 10-5

Wednesday - 9-12

Thursday 10-5

Friday 10 - 3

Saturday 9-6

Sunday 11-2

 

Please have your order confirmation email with you when you come.

We do not currently offer international shipping however if you contact us we can obtain a postage quote from our courier services. 

 

What couriers do you use?

any item up to 2kg will usually be dispatched with Royal Mail 2nd class post unless requested otherwise.

Items exceeding 2kg in weight will go with one of our courier providers. All information on tracking will be provided upon dispatch to the email address provided.

All items marked as Online Only are shipped directly from our suppliers to you. We will inform you of the despatch date once they have confirmed despatch to us. If tracking information is present we will provide this also. Any issue's please contact us directly and we will liaise with the suppliers directly. 

 

Damages

In the unfortunate event your parcel arrives damaged, we require photos sending to us at kirsty.chantrell@Hotmail.com or via our social media platform. We will then instigate a claim with our courier network. In the meantime your item will be refunded or replaced.

Kirsty Chantrell

T/A Busy Bee Gifts

UNIT 1F

Brighouse Road

Brighouse business Village 

Middlesbrough

North Yorkshire 

TS2 1RT

Tel: 07488 715124