Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
How long will it take to process an order?
We endeavour to deal with all orders on the same day, in peak times we may need 3-5 days for processing.
When will my order be ready for collection?
You can skip the shipping fees with free local pickup at Busy Bee Gifts, UNIT 1F, Brighouse Business Village, Middlesbrough, TS2 1RT. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are;
Monday - Closed
Tuesday - 10-5
Wednesday - 9-12
Friday 10 - 3
Please have your order confirmation email with you when you come.
We do not currently offer international shipping however if you contact us we can obtain a postage quote from our courier services.
What couriers do you use?
any item up to 2kg will usually be dispatched with Royal Mail 2nd class post unless requested otherwise.
Items exceeding 2kg in weight will go with one of our courier providers. All information on tracking will be provided upon dispatch to the email address provided.
All items marked as Online Only are shipped directly from our suppliers to you. We will inform you of the despatch date once they have confirmed despatch to us. If tracking information is present we will provide this also. Any issue's please contact us directly and we will liaise with the suppliers directly.
In the unfortunate event your parcel arrives damaged, we require photos sending to us at or via our social media platform. We will then instigate a claim with our courier network. In the meantime your item will be refunded or replaced.
T/A Busy Bee Gifts
Brighouse business Village
Tel: 07488 715124